Can't buy anything on iTunes

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Level 1

4 points

Can't buy anything on iTunes

Basically the subject title; I'm using Windows.

All of a sudden I can't buy anything from iTunes; I received my Apple card the other day and have made it my default payment, so I updated my payment method. Now my purchases won't go through:

When I tried making sure my iTunes was up to date, the help section said updating it can be found under the Help menu: But there is no update option under the help menu.

I went to the Apple.com website to check on updated versions of iTunes to just download it manually, but the lastest version I found was 12.10.11, mine seems to be newer:

I'm at a loss for what to do now. I've made sure all the little things were in order (payment information, address, etc.). Devices are authorized; I've looked for updates as best I could and it seems I'm up to date; nothing helpful in the Microsoft Store.

Any ideas on what to do?

Thanks!

Windows, Windows 10

Posted on Jun 15, 2021 7:52 AM

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Answer 1

Top-ranking reply

Losat Author

Level 1

4 points

Jun 15, 2021 8:06 AM in response to Losat

After some fiddling aroundd with it. I went into my iPad and set my Apple Card as my default payment method, and then everything went fine - so I can purchase now. Not sure why it wouldn't go through without being set as default. It's the only payment method on my account and I was making sure it was being used as my payment method anyway.

Regardless, it works now.

Thanks for any replies.

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Answer 2

Niel

Level 10

732,497 points

Jun 15, 2021 7:57 AM in response to Losat

Click here and ask the iTunes Store staff for assistance.

(199983)

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Can't buy anything on iTunes

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