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Trying to update credit card and get message iTunes Store will not accept?

Trying to update my payment credit card. I add all the information and it says iTunes store will not except


iPhone 11, iOS 14

Posted on Jun 15, 2021 7:23 PM

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Question marked as Best reply

Posted on Jun 15, 2021 8:20 PM

Review this document about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is probably just checking with the system linking to your financial institution and asking if the payment method is valid. The system is providing a negative response. Make sure the name and address are entered exactly as it appears on your bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.


Make sure this is a payment method that you can use with your Apple ID; click here --> https://support.apple.com/HT202631


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


2 replies
Question marked as Best reply

Jun 15, 2021 8:20 PM in response to AngieNovak

Review this document about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is probably just checking with the system linking to your financial institution and asking if the payment method is valid. The system is providing a negative response. Make sure the name and address are entered exactly as it appears on your bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.


Make sure this is a payment method that you can use with your Apple ID; click here --> https://support.apple.com/HT202631


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Jun 25, 2021 9:49 PM in response to Limnos

You ask me what I have in my mind, I have the feeling that Apple is not Apple any longer.

I have my iTunes account for 20 years but since two weeks they drive me crazy with payment method.

I tried every credit card and PayPal accounts I have but payments are always declined.

The system even told me to cancel my 20 years subscription to iTunes (which I did) to be able to change country and payment method, but it didn’t helped.

Now the system tells me to add a new payment method if I don’t want to lose iCloud and all my data.

Please Steve, come back to save us from **** and from these people.

We miss you so much.

Trying to update credit card and get message iTunes Store will not accept?

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