Hey thanks for the screenshots. Now we found the real issue. ‘Others’ taken most of your storage space.
These steps might help you. (Light troubleshooting steps for now) —if that didn’t help, next would be hard reset your iphone. But it would be okay because you have enough iCloud storage to backup your iPhone! 😊
Deleting Safari Browsing Data
- Open Settings.
- Scroll down and tap Safari.
- Scroll down and tap Clear History and Website Data.
- Tap Clear History and Data.
Deleting Chrome Browsing Data
- Open the Chrome app.
- Tap ⋮.
- Tap Settings.
- Tap Privacy.
- Tap Clear Browsing Data.
- Tap the types of data you'd like to delete.
- Tap Clear Browsing Data.
- Tap Clear Browsing Data.
Deleting Messages Data
- Open the Messages app.
- Tap Edit.
- Tap the buttons next to conversations you want to delete.
- Tap Delete.
Deleting Old and Junk Mail
- Open the Mail app.
- Tap Trash.
- Tap Edit.
- Tap Delete All.
- Tap Delete All.
- Tap Mailboxes.
- Tap Junk.
- Tap Edit.
- Tap Delete All.
- Tap Delete All.
Deleting Voicemail
- Open the Phone app.
- Tap Voicemail.
- Tap Edit.
- Tap the buttons next to voice messages you want to delete.
- Tap Delete.