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My phone is stuck with the black screen and the apple it won’t turn on

My phone is stuck with a black screen with the apple? I tried the volume and power button already.

iPhone 11, iOS 14

Posted on Jun 16, 2021 10:50 AM

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Question marked as Best reply

Posted on Jun 16, 2021 11:37 AM

Try things in these links:


If your [iOS 13 or higher] iPhone is stuck on the Apple logo - https://support.apple.com/HT210616


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899


If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412


If they do not work then follow the advice at the end of the documents about contacting Apple.


Make sure you hold down the buttons long enough.

1 reply
Question marked as Best reply

Jun 16, 2021 11:37 AM in response to lyndsey279

Try things in these links:


If your [iOS 13 or higher] iPhone is stuck on the Apple logo - https://support.apple.com/HT210616


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899


If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412


If they do not work then follow the advice at the end of the documents about contacting Apple.


Make sure you hold down the buttons long enough.

My phone is stuck with the black screen and the apple it won’t turn on

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