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I recently purchased an item in store and i never received my email receipt

I went into an apple store the other day to buy an iPad accessory and I have only just noticed that i never received my receipt via email even though I gave them my email address. How will i go about getting this receipt in case i ever needed to return the item etc.

iPad Pro, iPadOS 14

Posted on Jun 16, 2021 11:36 AM

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Question marked as Best reply

Posted on Jun 16, 2021 7:13 PM

Hi Dan123aldred,

Welcome to the Apple Community, where some of us do our best to help each other :)


Wondering if you tried a search in your e-mail, in case the receipt slipped by, and / or checked the "Junk" Mail ?


You might want to try contacting the store where you made the purchase, and see if they still have a record of the purchase.

Perhaps there was a slip-up from Apple, or a mistake in the e-mail address.


or

Contact Apple for support and service

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232 


Hope this helps you :)



1 reply
Question marked as Best reply

Jun 16, 2021 7:13 PM in response to Dan123aldred

Hi Dan123aldred,

Welcome to the Apple Community, where some of us do our best to help each other :)


Wondering if you tried a search in your e-mail, in case the receipt slipped by, and / or checked the "Junk" Mail ?


You might want to try contacting the store where you made the purchase, and see if they still have a record of the purchase.

Perhaps there was a slip-up from Apple, or a mistake in the e-mail address.


or

Contact Apple for support and service

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232 


Hope this helps you :)



I recently purchased an item in store and i never received my email receipt

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