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Apple ID deactivated

I’m signed into my Apple ID on my phone but it won’t let me renew apps or download apps or add my payment. Saying to contact Apple support because my account is deactivated. Please help.

Posted on Jun 16, 2021 11:48 AM

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Posted on Jun 16, 2021 12:58 PM

This is primarily a user-to-user support forum; other Apple users like you. To contact Apple Support see the information below from If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


1 reply
Question marked as Best reply

Jun 16, 2021 12:58 PM in response to Ambsto89

This is primarily a user-to-user support forum; other Apple users like you. To contact Apple Support see the information below from If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


Apple ID deactivated

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