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Caps lock's key light always on even MacBook is shutdown

I just experienced the issue in my brand new MacBook Pro M1 2020, its caps lock key's light is always on but very dim, although caps lock key is working but its light won't turning off completely even if I turn off the MacBook, how can I turn that light off ?


Please guide me through this issue, I shall be very thankful to you for this act of kindness.


Thank you,

Best Regards

Umar

MacBook Pro 13″, macOS 11.4

Posted on Jun 17, 2021 1:26 AM

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Question marked as Best reply

Posted on Jun 17, 2021 3:20 AM

1. Startup in Safe mode. https://support.apple.com/en-gb/HT201262 Choose the appropriate method.

    To leave Safe Mode, choose “Restart” at the bottom.

    Quote:

     Safe mode prevents your Mac from loading certain software when it starts up, including login items, 

     system extensions not required by macOS,

     and fonts not installed by macOS. It  also does a basic check of your startup disk, 

     similar to using First Aid in Disk Utility

     And it deletes some system caches, including font caches and the kernel cache, 

     which will be created again automatically as needed.


2. If this doesn't help, contact Apple.

    Click inside the box to choose an option. contact Apple Support.

3 replies
Question marked as Best reply

Jun 17, 2021 3:20 AM in response to umarsheikh303

1. Startup in Safe mode. https://support.apple.com/en-gb/HT201262 Choose the appropriate method.

    To leave Safe Mode, choose “Restart” at the bottom.

    Quote:

     Safe mode prevents your Mac from loading certain software when it starts up, including login items, 

     system extensions not required by macOS,

     and fonts not installed by macOS. It  also does a basic check of your startup disk, 

     similar to using First Aid in Disk Utility

     And it deletes some system caches, including font caches and the kernel cache, 

     which will be created again automatically as needed.


2. If this doesn't help, contact Apple.

    Click inside the box to choose an option. contact Apple Support.

Jul 28, 2021 8:30 AM in response to umarsheikh303

umarsheikh303 wrote:

Recent Update on the issue:

I recently upgraded the macOS Big Sur to 11.5.1 and the issue is resolved automatically, And I didn't go to repair shop also.

I thought this would help in preventing future bugs.

Thank you,
Best Regards,
Umar Ahmed


Wow, good report umarsheikh303 ! thanks for your update on the resolve.


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Caps lock's key light always on even MacBook is shutdown

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