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Hi, I can log in to my snap chat on my old iPhone 8 but when I try to log in on my new iPhone 12, it closes and locks my account. I even created a new account and it does the same thing. Has anyone else had this problem? I have reset back to factory settings, spoken to apple support and messaged Snapchat support numerous times with no response. Can anyone help please?

iPhone 12

Posted on Jun 17, 2021 4:32 AM

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1 reply

Jun 17, 2021 9:28 AM in response to Hol_w2021

Hol_w2021 wrote:

Hi, I can log in to my snap chat on my old iPhone 8 but when I try to log in on my new iPhone 12, it closes and locks my account. I even created a new account and it does the same thing. Has anyone else had this problem? I have reset back to factory settings, spoken to apple support and messaged Snapchat support numerous times with no response. Can anyone help please?

Only Snapchat can help you. Try their support site if they have one.

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