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My iPad still does not respond on touch consistently even after cleaning and a reset from scratch

What are any other options?

iPad Air 3, iPadOS 14

Posted on Jun 17, 2021 6:01 AM

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Question marked as Top-ranking reply

Posted on Jun 17, 2021 6:51 AM

Is the iPad in a case? If so, try removing the case.


Otherwise, you might be well advised to take your iPad along to the Genius Bar at your Apple Store - where you will be able to demonstrate the problem to the technicians. The iPad can be tested and assessed - the outcome of which may better inform your options.


When visiting the Genius Bar, a reservation is recommended:

Genius Bar Reservation and Apple Support Options - Apple


2 replies
Question marked as Top-ranking reply

Jun 17, 2021 6:51 AM in response to Mikemustoiii

Is the iPad in a case? If so, try removing the case.


Otherwise, you might be well advised to take your iPad along to the Genius Bar at your Apple Store - where you will be able to demonstrate the problem to the technicians. The iPad can be tested and assessed - the outcome of which may better inform your options.


When visiting the Genius Bar, a reservation is recommended:

Genius Bar Reservation and Apple Support Options - Apple


My iPad still does not respond on touch consistently even after cleaning and a reset from scratch

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