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User profile for user: kairos33
kairos33 Author
User level: Level 1
47 points

Slide to Unlock / Power Off Not Working on iPhone

Re: Issue with my iPhone 11 Pro Max with iOS 14.6 (June 17, 2021)

My phone is unresponsive so I tried a hard power off by holding down the power and the top volume at the same time as I always do to reboot. I get the screen where I have the power off slider but even that is not working. Nothing on the screen responds. It was working last night when I went to bed. It's never been near water and I treat my iPhone 11 Pro Max with great care, never dropped, has a case, etc. So what's going on? My WHOLE iPhone touchscreen isn't working, including slide controls to power off. If I keep holding the power and volume button, the countdown begins on the home to activate the SOS feature.


Posted on Jun 17, 2021 7:44 AM

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User profile for user: LD150
LD150
User level: Level 10
91,471 points

Posted on Jun 18, 2021 1:09 AM

The correct process for the iPhone 11 is

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.


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Slide to Unlock / Power Off Not Working on iPhone

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