playing videos on Facebook

I have been watching online yoga videos fine on my iPhone. when I try to watch on my new MacBook it won't play. the video is on Facebook.


MacBook Pro 13″, macOS 11.4

Posted on Jun 17, 2021 3:34 PM

Reply
3 replies

Jun 18, 2021 2:08 PM in response to ToniQuestions

Hello ToniQuestions,


We're glad you thought to ask Apple Support Communities about not being able to watch videos in Facebook. Are you using Safari or a different web browser? If Safari, see if clearing the history helps: Clear your browsing history in Safari on Mac


If you're not using Safari, or the issue continues, let us know more:


  • Does this happen with all video's you try to play in a web browser?
  • Does an alert appear, and if so, what does it say?


The more details you can provide the better.


Take care.

Jun 21, 2021 8:18 AM in response to ToniQuestions

ToniQuestions,


Absolutely! Here are the steps to clear that history:


  1. In the Safari app on your Mac, choose History > Clear History, then click the pop-up menu.
  2. Choose how far back you want your browsing history cleared. It's usually a good idea to clear all history so you're sure to grab the data that is possibly causing this to happen.


Be sure to check out the section just under those steps to see what is cleared with this action. Here's that link again, just in case: Clear your browsing history in Safari on Mac


Keep us posted on the results.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

playing videos on Facebook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.