Why get Apple Care?
I have been getting Apple Care on all the Apple Products I purchase. I have a MacMini, MacBook Pro, (2) iPad Pros and iPad mini. The wife and I both have the latest iPhone Pros. I am an Apple junkie to say the least.
I have never had anything but great experiences with Apple Support until today. My MacMini (still under warranty through Apple Care) has an issue as 2 of the 4 thunderbolt ports have stopped working. After doing some diagnostics with Apple Support over the phone, I am told I need to bring the MacMini into a service center. Problem is, the closest service center is 2 hours each way and I can't do that at least for the next month as I am working. Usually I always just ship things for service to an Apple service center. They are saying that's not an option with the MacMini. WTF? Why not with the MacMini? This is insane and I am so disappointed with Apple. In the future, I will reconsider getting Apple Care as it's totally worthless to me.
And as a note, it's not like I live in the middle of nowhere. I live in a coastal city of 125,000 people.