What happened to "not junk" button in Apple Mail (June 2021)?

Hey there!

I believe maybe the process has changed, but you can still mark as “Not Junk”:

Reduce junk mail in Mail on Mac:

https://support.apple.com/guide/mail/reduce-junk-mail-mlhlp1065/mac

Also, I’d check out the Mail Junk Filtering Preferences to see what’s going on there. If it’s enabled, but not working as it should, check out this article provided by Apple:

If junk mail filters aren’t working in Mail on Mac:

https://support.apple.com/guide/mail/if-junk-mail-filters-arent-working-mlhlp1145/mac

Hope that helps!

Right-click the toolbar then click Icon and Text. When you are inside the Junk folder and highlighted junk email the toolbar icon will be Not Junk. If you are in the Inbox the toolbar icon will be Junk.

I have 2 contacts that are going to junk. I have tried everything short of turning off the filters completely. They are in my contacts. I have physically moved them to my inbox but that is not the longterm solution.

HELP!!!

Hey Mexdog!

Are you still having this issue? If so:

Does their emails show up as Junk on ALL your devices automatically? As well as on the Mail providers web site?

That may tell us a lot, likewise, (If you can), if you have your friend email a different email address you own, or even a friends, ***(It maybe a good test sending it to another Mail provider, eg, Gmail, Yahoo, etc.), does it also show up in Junk?

I have seen people’s emails blacklisted, as many Report the emails being sent as Spam/Junk, and the email is placed in a third party database, that keeps a reputation score for that particular email. And due to this, (Or other reasons). Email providers can block this email account, they can even block a device(s)’ IP address from accessing their servers from any device they suspect.

This may not be the case of course, but those answers may help, thanks!

There you go! 👍