Related Article: How to remove Activation Lock

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What if I can’t get in contact with the previous owner

What if I bought the phone from someone and it has the lock but I can’t get in contact with them

Posted on Jun 17, 2021 9:11 PM

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Question marked as Apple recommended

Then you can't use that iPhone; the activation lock is an anti-theft measure. If applicable, ask the people running the site or store you bought it through for a refund.


(200178)

Posted on Jun 17, 2021 9:20 PM

3 replies

Jun 17, 2021 9:48 PM in response to quintin161

quintin161 Said:

"What if I bought the phone from someone and it has the lock but I can’t get in contact with them"

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Take this as a Learning Experience:

The next time you purchase a used Apple device, make sure that you can log into it. For an iPhone, have the original user use this site: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support. Request that you are able to log into it, and assign it to your account, prior to handing over the money. If the seller decides to disabide by those rules you've set forth, then do not proceed with the transaction.

What if I can’t get in contact with the previous owner

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