Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My bellsouth email stopped coming through on my apple products

My bellsouth email stopped working on all my apple products this week. I get a message that there is no password provided for “Bellsouth”. Tried deleting and added back still same message. Can still log into to my bellsouth account on internet.

iPhone 11 Pro, iOS 14

Posted on Jun 18, 2021 3:33 AM

Reply
4 replies

Jun 19, 2021 8:26 AM in response to emailhelpneeded

Welcome Emailhelpneeded,


Thank you for using Apple Support Communities. Based on your post, you can't add your BellSouth email to the Mail app on your Apple products. We'll do our best to assist with this.


It sounds like you've removed and added back your email account, but that didn't work. We'd try to manually set it up using these steps: Add an email account to your iPhone, iPad, or iPod touch and/or Add an email account to Mail on your Mac You'll need the email details, use the Look Up website to figure those out: Mail Support


If it still doesn't work, it may require a secure key now: Get AT&T email on a wireless device

Set up or update AT&T email - Microsoft Outlook 2016


You may need to contact your email provider for additional support: Welcome to AT&T Support


Hoping this helps out, take care!

Jul 7, 2021 1:19 PM in response to LOL_Bill

LOL_Bill wrote:

Suggestion did not work. Problem started on both iPhone and iPad after upgrading to IOS 14.x.
Problem does not exist when using Outlook.

Microsoft is not AOL. Each has their own requirements for email security. And by coincidence, AOL changed their security model about the same time Apple released iOS 14.5.


See this post from another thread→https://discussions.apple.com/thread/252553044?answerId=255036273022#255036273022

My bellsouth email stopped coming through on my apple products

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.