icloud storage
hi i’ve tried many times to upgrade my icloud storage
every time i press manage storage and the upgrade on icloud storage box thing
it’s goes grey but nothing after that
it takes me no where
User profile for user:
mario49
User level:
Community Specialist
Greetings, amber_ling1234.
Welcome to the Apple Support Communities. We know how important it is to have iCloud storage, so we can understand why you’d want to be able to complete your upgrade.
To confirm, have you tested using any other method to upgrade your storage? Upgrade your iCloud storage plan
Are you able to download apps as expected? Download apps and games on your iPhone or iPad
Also, make sure your Apple ID information is up-to-date: Manage and use your Apple ID
We hope this helps! Don’t hesitate to reach out if you have questions.
Sincerely.