Remove phone from Allow Calls on Other Devices

I just purchased a 12 Pro and traded in my old XS for a credit with my carrier. I reset and erased my old phone (XS) before sending and ‘Find My’ is turned off and got an email confirming this from Apple. I even deleted the backup for the XS and removed from my list of devices. It still shows up in my ‘Allow Calls on Other Devices’. I have no idea how to remove this and I’m paranoid that maybe I didn’t reset the phone. It’s not listed anywhere on my iCloud account. I’ve never had this stay on before after clearing and removing an old phone.

I have turned off all of my Apple devices, restarted. I’ve clicked the allow calls on and off and nothing removes my old device. Any ideas?

Posted on Jun 18, 2021 9:29 PM

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Posted on Jun 19, 2021 8:32 AM

I fixed it by changing my iCloud/Apple password. When you change your password it gives you the option to check a box that says sign out of all devices, check that box and change your password. Next time you log on you will not see the old device under “allow calls on other devices”.

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Remove phone from Allow Calls on Other Devices

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