You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

M1 Macbook Air - Crashing / Black screen only mouse pointer visble

MacOS Big Sur 11.2

M1,2020

16GB

Here is the report:

panic(cpu 0 caller 0xfffffe00153aafe8): "BNBMouseDevice::setPowerState(0xfffffe2334934fc0 : 0xfffffe0016cfffa0, 1 -> 0) timed out after 10296 ms"

Debugger message: panic

Memory ID: 0x6

OS release type: User

OS version: 20D64

Kernel version: Darwin Kernel Version 20.3.0: Thu Jan 21 00:06:51 PST 2021; root:xnu-7195.81.3~1/RELEASE_ARM64_T8101

Fileset Kernelcache UUID: F08F12DFF70C39DBC0CC09CC01116325

Kernel UUID: 9FE8C0DA-8ED0-381C-9CEC-2A779F3E1503

iBoot version: iBoot-6723.81.1

secure boot?: YES

Paniclog version: 13

KernelCache slide: 0x000000000d0b4000

KernelCache base: 0xfffffe00140b8000

Kernel slide: 0x000000000dbe8000

Kernel text base: 0xfffffe0014bec000

Kernel text exec base: 0xfffffe0014cb4000

mach_absolute_time: 0x8d0952426

Epoch Time: sec us

MacBook Air (2020 or later)

Posted on Jun 19, 2021 7:57 AM

Top-ranking reply

Level 9

50,124 points

Posted on Jun 19, 2021 9:40 AM

Hi,

Start up Safe mode, then normal boot could solve the issue.

View in context

Similar questions