My Face ID is disabled, because of entering water in it. What should I do and do I have a warranty?
My Face ID is disabled, because of entering water in it. What should I do and do I have a warranty?
iPhone XS Max, iOS 14
Liquid damage to iPhone or iPod isn't covered by warranty - http://support.apple.com/HT204104 - iPhone and most iPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside.
For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service
For instructions on how to 'Get your iPhone, iPad, or iPod touch ready for service' click here --> https://support.apple.com/HT201557
- "To protect your information and save time, follow these steps before you get service for your device."
Here's how you send your iPhone back to Apple after you get a replacement.
"How to send your iPhone to Apple using Express Replacement Service from the United States or Canada" [has links for other regions] --> https://support.apple.com/HT208902