“Forgot passcode?” message did not show for me. What to do?

Hi Tmalo,

Thank you for giving us the chance to assist you with your iPhone. You can count on us to do our best to assist you or get you pointed in the right direction.

We understand that you are looking for a "Forgot passcode?" message. 

If you can't remember the passcode of your iPhone, the article below may provide some insights.

If you forgot the passcode on your iPhone, or your iPhone is disabled

Please keep us posted.

Take care!