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willkogel1 Author

Level 1

4 points

Need to reset security questions but recovery has the wrong email on file

I need to reset my security questions but recovery has wrong email on file

Posted on Jun 19, 2021 11:56 PM

Best reply

Eric Root

Level 10

684,087 points

Posted on Jun 20, 2021 6:45 AM

Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.

Apple ID - Official Apple Support.

Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)

Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.

Apple Support schedule phone call

If necessary, try Twitter

https://twitter.com/AppleSupport.

From the Apple Support article below.

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID - Apple Support.

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Need to reset security questions but recovery has the wrong email on file

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