Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Apple Watch 5 screen has turned black , I have tried pressing both buttons simultaneously couple of time even on the charger but still no success , my watch seems alive but no screen

Apple Watch

Posted on Jun 20, 2021 8:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2021 2:13 PM

If you tried all the steps in:

If your Apple Watch won't charge or it won't turn on - Apple Support

then it may be a hardware problem. For repair & service:

watch Repair - Official Apple Support

watch Service Pricing - Apple Support

If you still need help, contact Apple Support.


3 replies

Jun 24, 2021 10:52 AM in response to Lostdiver71

At least they are giving you a replacement. My Apple Watch series 6 display turns off in sunlight but is still responsive even though the screen is black. Been on phone calls with apple support for 2 months and refuse to replace it as it "might" be a software issue and are scared that the replacement they send will have the same issue.

My Apple Watch 5 screen has turned black , I have tried pressing both buttons simultaneously couple of time even on the charger but still no success , my watch seems alive but no screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.