You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

lost airpod

so i lost A airpod and i can’t find it anywhere it shows it’s at my neighbors house and we looked all over for it and no where to be found. I think find my iphone is glitching or jut at not dependable. I want to locate 1 AIRPOD but its not working!! HELP

iPhone XR, iOS 14

Posted on Jun 20, 2021 7:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2021 12:41 PM

To learn 'How to find your lost AirPods, AirPods Pro, or AirPods Max,' click here --> https://support.apple.com/HT207581


Using the features offered by Find My is the only way Apple offers for tracking or locating a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you. If they do not work then you will have to resort to conventional methods for locating lost items. For Find My, ALL the requirements in this list must be fulfilled for Find My to even have a chance to work:

- Find My [device] must have been set up before they went missing.

- They must be in range (<~150') or all you will see is "last location".

- They must be charged (see the link for details).

- They are not inside their Charging Case (Airpods Max Smart Case is not the same thing.).

- They have not been reset by somebody who found them.

- To find a single Airpod, put the one you have in the charging case first.

- You cannot track a lost case with Find My.


Note that because of how the location updating feature works and its limitations being a Bluetooth device, there can be scenarios where the location information is out of date. For example, if you had them at your neighbor's house but then put them in a case and went shipping and dropped them there, they will say the last known location was your neighbor's house.

1 reply
Question marked as Top-ranking reply

Jun 21, 2021 12:41 PM in response to caroliine16

To learn 'How to find your lost AirPods, AirPods Pro, or AirPods Max,' click here --> https://support.apple.com/HT207581


Using the features offered by Find My is the only way Apple offers for tracking or locating a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you. If they do not work then you will have to resort to conventional methods for locating lost items. For Find My, ALL the requirements in this list must be fulfilled for Find My to even have a chance to work:

- Find My [device] must have been set up before they went missing.

- They must be in range (<~150') or all you will see is "last location".

- They must be charged (see the link for details).

- They are not inside their Charging Case (Airpods Max Smart Case is not the same thing.).

- They have not been reset by somebody who found them.

- To find a single Airpod, put the one you have in the charging case first.

- You cannot track a lost case with Find My.


Note that because of how the location updating feature works and its limitations being a Bluetooth device, there can be scenarios where the location information is out of date. For example, if you had them at your neighbor's house but then put them in a case and went shipping and dropped them there, they will say the last known location was your neighbor's house.

lost airpod

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.