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my friend gave me his old iphone and his sisters locked him out permanently how do i get it to work again with my own apple account

Posted on Jun 20, 2021 9:19 PM

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Question marked as Top-ranking reply

Posted on Jun 20, 2021 9:44 PM

jolt1010 Said:

"how: my friend gave me his old iphone and his sisters locked him out permanently how do i get it to work again with my own apple account"

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How to Fix this:

Your friend needs to contact Apple, and request that it be unlocked (if it is his iPhone that he purchased). Once unlocked, your friend needs to log himself out of iCloud on it (by tapping his name to the top of Settings, and then entering his password). Once he is logged out, you can try logging in using the same method. If it is not his account that is logged into it, then have the person who is logged into it, log themselves out out if. If he never logs himself out of iCloud on it, then it is useless to your Apple Account. Important: Have your friend use this site, prior to handing it over to you: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support


Apple Support Contact Info:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

1 reply
Question marked as Top-ranking reply

Jun 20, 2021 9:44 PM in response to jolt1010

jolt1010 Said:

"how: my friend gave me his old iphone and his sisters locked him out permanently how do i get it to work again with my own apple account"

-------


How to Fix this:

Your friend needs to contact Apple, and request that it be unlocked (if it is his iPhone that he purchased). Once unlocked, your friend needs to log himself out of iCloud on it (by tapping his name to the top of Settings, and then entering his password). Once he is logged out, you can try logging in using the same method. If it is not his account that is logged into it, then have the person who is logged into it, log themselves out out if. If he never logs himself out of iCloud on it, then it is useless to your Apple Account. Important: Have your friend use this site, prior to handing it over to you: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support


Apple Support Contact Info:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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