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Level 1

4 points

iPhone 7 is stuck, will not turn off

phone is stuck on dismiss, this accessory may not be supported. my phone will not turn off. can not go to any page. help?

[Re-Titled by Moderator]

Posted on Jun 21, 2021 8:09 AM

Top-ranking reply

Level 10

166,627 points

Posted on Jun 21, 2021 8:26 AM

Try a forced restart. After the phone completely reboots, you should be able to power off of that’s what you want to do.

Press and hold both the Top (or Side) button and the Volume Down buttons until you see the Apple logo.

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