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Locked out of my MacBook Air 2020 M1

Hi


I am locked out of my brand new MacBook Air 2020 M1 laptop.


I have managed to get to the reset password section, but it informs me that….


”this user has been temporarily locked. Please try again later”


after 5 days I’m still locked out.


HELP

MacBook Air 13″, macOS 11.2

Posted on Jun 21, 2021 9:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2021 10:13 AM

Please contact Apple support.

  Click inside the box to choose an option.

  https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Genius bar 

  https://www.apple.com/retail/geniusbar/

1 reply

Locked out of my MacBook Air 2020 M1

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