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my old card won't work i got a new card and it won't work what am i to do

I can't get my card to work on my iTunes account I put money on the card and its still telling me that it is invalid what should I do

Posted on Jun 21, 2021 11:11 AM

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Question marked as Best reply

Posted on Jun 21, 2021 4:37 PM

Hi comicstash,

Welcome to the Apple Community, where some of us do our best to help each other.


Your Apple ID is the account you use to access Apple services,

such as the App Store, Apple Music, iCloud, iMessage, FaceTime and more.


You may need to change your card details in your Apple ID account.

Apple support have articles online to help you:


First: Check the payment methods that you can use with your Apple ID:

(Scroll down to see the various countries listed)

https://support.apple.com/en-us/HT202631


Now you can:

Change, Add or Remove Apple ID Payment methods

https://support.apple.com/en-us/HT201266


Hope this helps you use iTunes smoothly again :)

1 reply
Question marked as Best reply

Jun 21, 2021 4:37 PM in response to comicstash

Hi comicstash,

Welcome to the Apple Community, where some of us do our best to help each other.


Your Apple ID is the account you use to access Apple services,

such as the App Store, Apple Music, iCloud, iMessage, FaceTime and more.


You may need to change your card details in your Apple ID account.

Apple support have articles online to help you:


First: Check the payment methods that you can use with your Apple ID:

(Scroll down to see the various countries listed)

https://support.apple.com/en-us/HT202631


Now you can:

Change, Add or Remove Apple ID Payment methods

https://support.apple.com/en-us/HT201266


Hope this helps you use iTunes smoothly again :)

my old card won't work i got a new card and it won't work what am i to do

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