Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

won't update software

Iphone 12 won't update software


Posted on Jun 21, 2021 2:03 PM

Reply
Question marked as Best reply

Posted on Jun 21, 2021 2:13 PM

To update, you'll either need to either be connected and using 5G, or using Wi-Fi.


What messages or errors are shown, what have you tried, and what happened?


Tried updating the iPhone using a computer, as described in a related section in the following link?

Update your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Best reply

Jun 21, 2021 2:13 PM in response to Mwetlaufer0

To update, you'll either need to either be connected and using 5G, or using Wi-Fi.


What messages or errors are shown, what have you tried, and what happened?


Tried updating the iPhone using a computer, as described in a related section in the following link?

Update your iPhone, iPad, or iPod touch - Apple Support

won't update software

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.