Apple Event: May 7th at 7 am PT
MacBook Pro running Big Sur Version 11.4
iPhone 11 running iOS 14.6
Since updating to Big Sur 11.4, when I try to connect to the iTunes library in the Remote app on my iPhone, it just stays on “Connecting to my Library…” in the app without ever actually connecting. The phone shows up in iTunes and I’m able to enter the code it provides to link the two, but it never
actually connects. Any ideas on how to fix? Thank you.
iPhone 11, iOS 14
Had the same problem and got it working.
You have to switch on Home Sharing on both your Mac and in your Remote app.
Now your Remote app will not find your library yet, but stick with me.
In the settings of your Remote app, while leaving the Home Sharing option on, you will have to add another library(that doesn’t support Home Sharing or whatever) and you connect to your Music app on your Mac manually like you did in the first place, with the 4 digits code.
Now it should connect to your Mac like it used to before..
It’s definitely a bug, but this fixed it for me. For now at least..
Had the same problem and got it working.
You have to switch on Home Sharing on both your Mac and in your Remote app.
Now your Remote app will not find your library yet, but stick with me.
In the settings of your Remote app, while leaving the Home Sharing option on, you will have to add another library(that doesn’t support Home Sharing or whatever) and you connect to your Music app on your Mac manually like you did in the first place, with the 4 digits code.
Now it should connect to your Mac like it used to before..
It’s definitely a bug, but this fixed it for me. For now at least..
Hi summersoul,
We understand that you're having trouble connecting the iTunes Remote app to your MacBook. Let's try the steps mentioned here: Set up the iTunes Remote app for Music on Mac
If the issue persists, let's try restarting both devices.
Have a great day!
Thanks for following up with us! Let's double check to make sure the macOS Firewall isn't set to block all incoming connections: About the application firewall - Apple Support
Is your Mac connected to ethernet? If so, try connecting to the same Wi-Fi network as your iPhone.
Take care.
Hi,
I'm able to pair the app with my MacBook from my iPhone. The issue is that, once paired, it stays on the "Connecting to my Library" screen in the app and never actually connects to the library.
Perfect, thanks for confirming. If you haven't tried already, let's go ahead and restart your router, your iPhone, and your MacBook. Test again to see issue persists.
If the issue persists, we recommend reaching out to Apple Support: Get Support
All the best!
Hello,
There Firewall says "Firewall: Off". The devices are connected via Wi-Fi and are on the same Wi-Fi network.
Thank you.
Thank you! That worked.
iTunes Remote app not connecting to iTunes
