Iphone 12 pro max incoming calls sound like robot

Has anyone had their incoming calls initially sound like a robot or at some point during the conversation start sounding like a robot? Initially I thought it was my phone but I upgraded to a 12 from a 10 and still have the issue. Also, it doesn't matter if I am on speaker, ear bud, connected to my car or on the actual phone. Any suggestions?

iPhone 6 Plus, iOS 11

Posted on Jun 21, 2021 2:48 PM

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2 replies

Jun 22, 2021 12:56 PM in response to SDPT

Hi SDPT,


We understand you're having audio issues with incoming calls.


Are the audio issues happening with multiple calls or a certain contact?

Have you experienced the issue while making outgoing calls, too?

Does the issue immediately come back after restarting your iPhone?


Can you please try making an outgoing FaceTime audio call and let us know if the same issue occurs over FaceTime: Use FaceTime with your iPhone, iPad, or iPod touch. This will help us determine next steps moving forward.



Keep us updated.

Jul 31, 2021 6:25 PM in response to NelsC7

I exactly have the same problem I could not even could be able to catch what the person on the call said because the incoming call audio sound like a robot and this is terrible. My country is in Thailand and the apple store are closed due to lock down over and over again. I wanna change this phone. How could the audio phone of iphone 12 pro max sound like a robot like this. Please help I spent a lot for purchasing this phone.

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Iphone 12 pro max incoming calls sound like robot

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