Message preview problem
My iPhone still shows the name of the sender for my messages even thought my show preview setting is set to never (default). I want it to only say that I have a message not who it’s from.
iPhone SE, iOS 14
User profile for user:
brianj123
User level:
Community Specialist
Hello Tinabedena,
Thanks for reaching out to the Apple Support Communities. We understand you are looking for some information on Notification settings on the lock screen of your iPhone. We are happy to help provide some guidance.
Let's double check to make sure that the notification settings are set properly to not show previews until the device is unlocked. If you go to Settings > Notifications, is the "Show Previews" setting set to "When Unlocked"? You can also scroll down that page to the Messages app, tap on it, and make sure that the Show Previews there is also set to "When Unlocked". You can set your notification preview settings for other apps within that page as well to adjust each app individually.
Access features from the iPhone Lock Screen
We hope this information helps.
Best Regards.