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MacBook Pro won’t finish the start up process

I have tried every trouble shooting key combination when I turn my Mac on, but it still does not complete the start up process. I can see the Apple logo and the progress bar, it gets half way through the progress bar and then takes me to a dark blue/gray screen with nothing on it and just sits there until I turn it off. The only key combination that has gotten me anywhere is Option D, which tests my hardware…and passes with flying colors. But, I can not get my Mac to turn on! Can someone please be so kind as to help me figure something out quickly? Thank you!

MacBook Pro 15″, OS X 10.11

Posted on Jun 22, 2021 9:40 AM

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Question marked as Best reply

Posted on Jun 22, 2021 10:34 AM

stacij wrote:

I have tried every trouble shooting key combination when I turn my Mac on, but it still does not complete the start up process. I can see the Apple logo and the progress bar, it gets half way through the progress bar and then takes me to a dark blue/gray screen with nothing on it and just sits there until I turn it off. The only key combination that has gotten me anywhere is Option D, which tests my hardware…and passes with flying colors. But, I can not get my Mac to turn on! Can someone please be so kind as to help me figure something out quickly? Thank you!



If your Mac doesn't start up all the way

https://support.apple.com/en-us/HT204156


If your Mac starts up to an Apple logo or progress bar

https://support.apple.com/en-us/HT207019

2 replies
Question marked as Best reply

Jun 22, 2021 10:34 AM in response to stacij

stacij wrote:

I have tried every trouble shooting key combination when I turn my Mac on, but it still does not complete the start up process. I can see the Apple logo and the progress bar, it gets half way through the progress bar and then takes me to a dark blue/gray screen with nothing on it and just sits there until I turn it off. The only key combination that has gotten me anywhere is Option D, which tests my hardware…and passes with flying colors. But, I can not get my Mac to turn on! Can someone please be so kind as to help me figure something out quickly? Thank you!



If your Mac doesn't start up all the way

https://support.apple.com/en-us/HT204156


If your Mac starts up to an Apple logo or progress bar

https://support.apple.com/en-us/HT207019

MacBook Pro won’t finish the start up process

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