Cannot update credit card because of subscription on cancelled card. How to place charge on updated card?

Cannot cancel old Visa credit card and update to new Visa credit card because of subscription charge on cancelled card.

How to transfer charge to new card?

iPhone 12 Pro, iOS 14

Posted on Jun 22, 2021 10:40 AM

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Question marked as Top-ranking reply

Posted on Jun 22, 2021 10:46 AM

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Additional resources:

'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631

1 reply
Question marked as Top-ranking reply

Jun 22, 2021 10:46 AM in response to sriddell22

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Additional resources:

'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631

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Cannot update credit card because of subscription on cancelled card. How to place charge on updated card?

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