Apple Maps no voice for turn by turn Range Rover 2020

After updating iPhone to 14.6, and updating Infotainment AND vehicle software for my 2020 Range Rover, Apple Maps has lost turn by turn voice. All iPhone settings and Siri setting are set for voice directions, but I HAVE noticed that the drop up menu for Apple Maps no longer has an Audio choice when plugged into CarPlay, but does show up when not plugged into CarPlay. Called Range Rover, went through troubleshooting with the steering wheel controls and car settings., still can not get Siri to tell me turn by turn. Anyone else having or has had this issue?

iPhone 11 Pro

Posted on Jun 22, 2021 12:38 PM

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7 replies

Jun 23, 2021 10:47 AM in response to MomThatGolfs

Hey there, MomThatGolfs!


Thanks for reaching out in Apple Support Communities! We understand the Maps app is not providing audio directions when connected with your car. We know it's vital to have that audio portion working, especially while you're driving!


To clarify, have you tried changing the settings for Maps on your iPhone? If not, go ahead and work through the troubleshooting steps in the article below to help make sure you have the right settings to allow for turn-by-turn directions:


Change audio settings for turn-by-turn directions in Maps on iPhone - Apple Support


If that does not help, can you clarify if you're using an application through Range Rover to connect between car and phone, or are you using any other third party apps?


All the best.

Sep 13, 2021 7:47 AM in response to MomThatGolfs

For all of those who have the Range Rover Evoque. I too have had the issue with no voice direction turn by turn via the CarPlay on my car. It isn't the phone that's a problem. But the update that Range rover did with the car via ICTP which in turn taken out the voice turn by turn out of google maps via Apple CarPlay. Ive asked many in the main headquarters this question and they keep telling me its the phone. Well it's not. It's their software update. that for some reason taken out the turn by turn out of CarPlay.

Most of them don't even know about it. But those who do. Don't seem to care enough to at least acknowledge the truth to inform us. It's a bug that has to be fixed and don't know when. I am frustrated as well.

Jul 30, 2021 8:22 AM in response to hc1111

I have this exact same issue!


I have an iphone 10xs max, running latest iphone software. Worked fine on this car for over one year, then stopped suddenly. All software on my 2020 Range rover evoque are up to date. Apple maps gives voice directions via carplay on all other cars but not the Range rover. All other nav programs, including google maps and waze, give voice directions. All other music programs and apple music play fine. If not plugged into car, bluetooth does give voice directions over phone itself.


I have tried many times to raise the volume at a time when car volume drops, when it appears to be changing directional directions , so as to increase nav volume, but does not work. Have rechecked all car settings and apple maps volume settings. SO, I have been using google maps, but cant figure out why apple maps no longer gives voice directions on this one car only......

Jun 23, 2021 11:06 AM in response to hc1111

Yes, I have the Apple Maps settings correct. My phone is connected to my Range Rover which uses the Infotainment system. All settings on the Range Rover Infotainment are correct. One item that has change is when running Apple Maps connected to the Range Rover , “audio” selection is not an option. When the phone is not connected, “audio” selection is available. Hope this narrows down my problem.

Sep 10, 2021 9:46 PM in response to MomThatGolfs

Just took ownership of a 2020 Land Rover discovery and I don't have the turn by turn voice guidance. Thought it was the vehicle but I have noticed that a lot of people are encountering the same thing and appears that this has been going on since 2018. Is Apple looking at this, could be a compatibility issue or a bug of some kind.


If anyone out there knows a fix please let me know as this is very frustrating

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Apple Maps no voice for turn by turn Range Rover 2020

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