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Level 1

4 points

Account disabled

Hi I got the following message in settings - I have a new bank card but haven’t had chance to put in new details to account.

the message says”my account has been disabled in App Store and iTunes”

please how can I fix this?

Posted on Jun 22, 2021 1:09 PM

Top-ranking reply

Niel

Community+ 2025

Level 10

735,389 points

Posted on Jun 22, 2021 1:13 PM

It can't be enabled from your end. Click here and contact Apple Support at a time they're open; if the link won't work in your country, use this form.

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