Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Broken iPad has warranty

Hi there I have got an iPad and it’s broken and it has warranty for a year so what should I do does it get fixed or you need to buy for it it’s iPad (7th generation)


thanks

iPad

Posted on Jun 22, 2021 2:34 PM

Reply
Question marked as Best reply

Posted on Jun 22, 2021 2:37 PM

Click here for information. Note that the warranty only covers manufacturing defects.


(200461)

2 replies

Jun 22, 2021 9:28 PM in response to burhan226

User damage, like broken screens, are NOT covered by the free, limited, one-year Apple warranty.

ONLY defects caused by manufacture.


Apple does NOT repair iPads.

To expedite quick customer service, Apple stores and Apple ONLY do in/out-of-warranty device replacement.


User damages, like cracked/broken screens or bent iPads, are ONLY covered by paid, extended, two-year+, AppleCare+ warranty.

If you never purchased this extended, two-year warranty, then be prepared to pay a very expensive cost for another replacement device, in lieu of an actual iPad screen repair.

An out of warranty iPad replacement will cost you approx. 60% of that iPad's original price/cost.


It is what it is.



Sorry & Good Luck to You!

Broken iPad has warranty

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.