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I requested cancellation of apple tv+ on 5/25 and was advised that it had been done, however, I have now received an email that my account was being debited for renewal. I do not want rernewal. Please advise.
iPhone 5s, iOS 12
Please click on this link to learn "How to cancel a subscription from Apple" --> https://support.apple.com/HT202039
Note:
• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
• If you don't have an Apple device, see the options near the very bottom of the support document.
"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052
If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
If you still have problems:
Report A Problem; click here --> https://reportaproblem.apple.com/?s=6
Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.
Or: Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
Please click on this link to learn "How to cancel a subscription from Apple" --> https://support.apple.com/HT202039
Note:
• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
• If you don't have an Apple device, see the options near the very bottom of the support document.
"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052
If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
If you still have problems:
Report A Problem; click here --> https://reportaproblem.apple.com/?s=6
Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.
Or: Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
I want to make sure that my apple tv subscription has been cancelled as requested on 5/25 and was advised that it had been done but I have received email stating that 7/2 my account would be debited for renewal which I do not want
