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Hi, I have an iMac (Retina 5K, 27-inch, Late 2014) and my Google Chrome is showing squares in the type, Google is saying my OSX is too old and needs to be upgraded to minimum 10.11, how can I do that?
iMac 27″, OS X 10.10
A 2104 iMac can run any of the newer OS's up to the latest macOS Big Sur 11.4.
If upgrading to the newer OS's I would recommend you upgrade to macOS High Sierra 10.13 first.
For older OS’s such as macOS High Sierra,
Open Safari and click on this link,
How to get old versions of macOS – Apple Support
Go to the Download OS section and click on the OS you want to install.
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
Connect your mac to your router via cable rather than rely on WiFi.
Do not use your mac while it is downloading
and do not use any other devices that share the same internet connection.
If the App Store says ‘Open’ then it is detecting a previous download of the install app
go to the Applications folder locate Install macOS ******.app.
Move it to the Trash, empty the Trash.
Restart, click on the link again, the App Store should say ‘Get' or 'Download'.
If you want to or are able to install Big Sur, open Safari and click on the link below.
How to upgrade to macOS Big Sur - Apple Support
If you are considering upgrading to Catalina or Big Sur be warned they do not support 32bit apps.
Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,
some updates may be free, some may be paid. Use this app to discover which apps you have
are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see
if they are offering 64bit updates.
A 2104 iMac can run any of the newer OS's up to the latest macOS Big Sur 11.4.
If upgrading to the newer OS's I would recommend you upgrade to macOS High Sierra 10.13 first.
For older OS’s such as macOS High Sierra,
Open Safari and click on this link,
How to get old versions of macOS – Apple Support
Go to the Download OS section and click on the OS you want to install.
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
Connect your mac to your router via cable rather than rely on WiFi.
Do not use your mac while it is downloading
and do not use any other devices that share the same internet connection.
If the App Store says ‘Open’ then it is detecting a previous download of the install app
go to the Applications folder locate Install macOS ******.app.
Move it to the Trash, empty the Trash.
Restart, click on the link again, the App Store should say ‘Get' or 'Download'.
If you want to or are able to install Big Sur, open Safari and click on the link below.
How to upgrade to macOS Big Sur - Apple Support
If you are considering upgrading to Catalina or Big Sur be warned they do not support 32bit apps.
Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,
some updates may be free, some may be paid. Use this app to discover which apps you have
are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see
if they are offering 64bit updates.
You should really consider upgrading to a newer macOS as these have the newer security protocols and a more secure Safari browser.
Apple stopped supporting El Capitan a long time ago and you will probably find most browsers will have problems
connecting to webpages.
If you need El Capitan then follow the guide below.
Open Safari and click on the link below.
How to get old versions of macOS – Apple Support
Go to Download OS and click on OS X El Capitan 10.11
this downloads InstallMacOSX.dmg to your Downloads folder.
The next section can only be done on a mac that is capable of running El Capitan.
This includes macs that have the potential to run El Capitan but have been upgraded to a newer OS.
A mac that came preinstalled with an OS later than El Capitan will refuse to do the next bit.
When downloaded open to InstallMacOSX.pkg, double-click on
that and an installation window will open, this does not install El Capitan
but converts the InstallMacOSX.pkg to the Install OS X El Capitan.app which
you will find in your Applications folder, it should be 6.2GBs in size.
(If the installation window asks which disk you want to install to, you must pick
the disk that you are booted to at the time. Not any internal or external disk that
you want to eventually install El Capitan on, that is for later.)
To start the installation of El Capitan double click on the Install OS X El Capitan.app.
The copy of the install app self deletes after installing El Capitan, so make sure you keep a copy of the
InstallMacOSX.dmg if you need it in future, or you could just make a copy of the Install OS X El Capitan.app
prior to installing and moving it to an external drive for safe keeping.
It is also possible to create a bootable USB installer disk using the Install OS X El Capitan.app in the Applications
folder and the createinstallmedia command in the Terminal app.
Read the instructions here,
How to create a bootable installer for macOS – Apple Support
This information you have provided is very helpful and I will definitely give it a go. I only need to upgrade to 10.11 El Captain at this stage.
Thanks so much.
Can my iMac (Retina 5K, 27-inch, Late 2014) be updated to a 10.11?
