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Mail attachments

My Mail attachments will not open with double click. No matter what I do, it opens the "Save" window.

MacBook Air 13″, macOS 11.4

Posted on Jun 23, 2021 9:14 AM

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Posted on Jun 23, 2021 11:46 AM

It will always try to save if you try to click the paper clip icon. The only way way to double-click an attachment and have it displayed is if the attachment is part of the email, as a displayed icon in the body of the email, which you can double-click:



5 replies

Jun 23, 2021 9:40 AM in response to sgruenig

Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to nearly twice as long as a normal boot as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


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