don't remember recovery key

don't remember recovery key

MacBook Pro 13″, macOS 10.15

Posted on Jun 23, 2021 9:48 AM

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Question marked as Top-ranking reply

Posted on Jun 23, 2021 9:58 AM

If you created a Recovery Key, you basically disabled Apple's Account Recovery process. You would then only be able to regain access with that key. No one here, nor Apple can help you with that key.


At this point you will need to ask Apple's Apple ID Account Security team for further assistance with this matter. To contact them, click here and select your country; if that page doesn't list your country or you're unable to call, fill out and submit this form.


Ref:

2 replies
Question marked as Top-ranking reply

Jun 23, 2021 9:58 AM in response to courtlauren

If you created a Recovery Key, you basically disabled Apple's Account Recovery process. You would then only be able to regain access with that key. No one here, nor Apple can help you with that key.


At this point you will need to ask Apple's Apple ID Account Security team for further assistance with this matter. To contact them, click here and select your country; if that page doesn't list your country or you're unable to call, fill out and submit this form.


Ref:

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don't remember recovery key

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