Local Items Keychain Request Won't Go Away

Question

Local Items Keychain Request Won't Go Away

I know this has been asked many times before and I apologize for adding it again. But, scanning a bunch of responses, I haven't quite gotten my question answered.

THE SITUATION

My mid-2015 MBP running Mojave was becoming unusable (battery, mousepad problems). While waiting for 15" M1 MBPs, I cleared another mid-2015 we had around and migrated everything over from a Time Machine backup. Everything went well except that I keep getting dialog boxes that Coresync, Node, and Creative Cloud Helper each "wants to use the 'Local Items' keychain. This did not happen on the old MBP.

THE QUESTIONS

Is there a way for me to look up the Local Items keychain PW on my old MBP? I tried to find it in Keychain asst but failed to find it.
If I follow the usual suggestions of deleting deleting the local keychains in the Finder or resetting my default keychains using Keychain Access preferences, what do I lose? Every ID and PW stored there? If so, is there a way to export them so I can have access to the list while I rebuild the fresh copies?

Thanks!

Gary

MacBook Pro 15″, macOS 10.12

Posted on Jun 23, 2021 10:22 AM

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Answer 1

BDAqua

Level 10

250,253 points

Jun 23, 2021 1:02 PM in response to Gary Beberman

Keychain Access in Applications>Utilities.
You'd lose all passwords.

Gary, we can find the causes, but likely they were OKed once on the other Mac...

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.

Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.

https://www.etrecheck.com/

Pastebin is a good place to paste the whole report if you capture the URL while there…

https://pastebin.com/

Whew, they've changed pastebin & made it harder, but after pasting in, click Create new paste button, then Embed button, then copy the URL...

The important part of the above is...

https://pastebin.com/embed_js/KuvnghqA

Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...

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Answer 2

Jun 23, 2021 8:38 PM in response to Gary Beberman

Now that I think about it, since my problem is only with Creative Cloud, I wonder if uninstalling and reinstalling it might help.

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Answer 3

Jun 23, 2021 8:15 PM in response to BDAqua

Thanks much, BDAqua, for the thorough response. I'm working my way through it.

I tried safe mode. Once I started Adobe's Creative Cloud application (only it is asking for access to Local Items), I got the requests for "wants to use 'Local Items' keychain". So, its repairs did not fix it. I'll have to work through the EtreCheck in the next day or so.
When I look in the keychain on the new/target MBP to try to find a PW for the Local Items keychain, i see no keys listed.
Bizarrely, when I look at the keychains in the original computer, there is no "Local Items" keychain. In its place is an iCloud keychain

That iCloud keychain contains a bazillion keys, although none have "adobe" or "creative" in their names. Some have "cloud" but they appear unrelated to Creative Cloud. Clearly something weird happened in Time Machine or Migration Assistant.

It seems to me that my next step is to figure out how to retrieve all those iCloud ID/PW keys from the original machine and then figure out how to clear the Local Items keychain (without messing up anything else). Then I can gradually rebuild the lost keys.

Does that make sense?

Thanks again for the help!

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Answer 4

Jun 28, 2021 9:50 PM in response to BDAqua

It turns out the problem is subtler.

After failing to activate iCloud keychain (it kept telling me it could not communicate with iCloud), I followed the suggestion some site (I forget which) made of logging out of, and back into, iCloud. After logging out I could not log in. I would enter my ID and PW, wait a bit, and System Preferences iCloud login screen would go back to its original status.

I know it was communicating with iCloud because if I entered the wrong PW I would get an appropriate error message. I also know it is a problem with the user as it was migrated over to the new computer. I created a new user on the computer and could log into iCloud.

So, that's where I am now. I tried to work through this with Apple. Their suggestion ended up being to update my OS. I may do so soon. But, I don't know how that will fix whatever went wrong.

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