No voice calls for 2-factor authentication. - Nessuna chiamata vocale per l'autenticazione a 2 fattori.

Among the methods for 2-factor authentication I also use the voice call to a non-mobile number.

The method has always worked but now when I log in using this method I no longer receive the phone call that tells me the code.

I tried to add a second non-mobile number but the call does not arrive at the time of verification.

I am in Italy and I am using telephone numbers of Italian landlines.


Does it happen to someone else too?


----------------------


Tra i metodi per l'autenticazione a 2 fattori utilizzo anche la chiamata vocale verso un numero fisso.

Il metodo ha sempre funzionato ma ora quando accedo con questo metodo non ricevo più la telefonata che mi dice il codice.

Ho provato ad aggiungere un secondo numero non-cellulare ma la chiamata non arriva al momento della verifica.

Sono in Italia e sto usando i numeri di telefono di rete fissa italiana.


Succede anche a qualcun altro?



Posted on Jun 23, 2021 12:43 PM

Reply

Similar questions

3 replies

Jun 25, 2021 4:11 AM in response to SnickZ.

It is a specific problem in receiving the code from Apple via a landline phone.


The system works perfectly on mobile, but on fixed telephone lines the voice call from Apple no longer arrives.


As a result, using landline phones as a verification method for 2-factor authentication no longer works.


I was wondering if it is a problem that affects only my user, only Italian users, or if it affects all apple users?


(15 days ago the two-factor authentication system via landline was working fine.)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No voice calls for 2-factor authentication. - Nessuna chiamata vocale per l'autenticazione a 2 fattori.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.