my MAC computer no longer recognizes updates
my mac won't recognize updates anymore. stuck at 10.11 please advise how I can download update and run.
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my mac won't recognize updates anymore. stuck at 10.11 please advise how I can download update and run.
Hello, island cheryl.
You didn't tell us what model and year your Mac is.
I suspect it's too old to upgrade further. It depends on the age of your Mac.
For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac.
These Mac models are compatible with macOS 10.13 High Sierra:
• MacBook (Late 2009 or newer)
• MacBook Pro (Mid 2010 or newer)
• MacBook Air (Late 2010 or newer)
• Mac mini (Mid 2010 or newer)
• iMac (Late 2009 or newer)
• Mac Pro (Mid 2010 or newer)
These Mac models are compatible with macOS 10.14 Mojave:
• MacBook (Early 2015 or newer)
• MacBook Air (Mid 2012 or newer)
• MacBook Pro (Mid 2012 or newer)
• Mac mini (Late 2012 or newer)
• iMac (Late 2012 or newer)
• iMac Pro (2017)
• Mac Pro (Late 2013; Mid 2010 and Mid 2012 models with a
recommended Metal-capable graphics cards.
These Mac models are compatible with macOS 10.15 Catalina:
• MacBook (Early 2015 or newer)
• MacBook Air (Mid 2012 or newer)
• MacBook Pro (Mid 2012 or newer)
• Mac mini (Late 2012 or newer)
• iMac (Late 2012 or newer)
• iMac Pro (2017)
• Mac Pro (Late 2013 or newer)
Hello, island cheryl.
You didn't tell us what model and year your Mac is.
I suspect it's too old to upgrade further. It depends on the age of your Mac.
For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac.
These Mac models are compatible with macOS 10.13 High Sierra:
• MacBook (Late 2009 or newer)
• MacBook Pro (Mid 2010 or newer)
• MacBook Air (Late 2010 or newer)
• Mac mini (Mid 2010 or newer)
• iMac (Late 2009 or newer)
• Mac Pro (Mid 2010 or newer)
These Mac models are compatible with macOS 10.14 Mojave:
• MacBook (Early 2015 or newer)
• MacBook Air (Mid 2012 or newer)
• MacBook Pro (Mid 2012 or newer)
• Mac mini (Late 2012 or newer)
• iMac (Late 2012 or newer)
• iMac Pro (2017)
• Mac Pro (Late 2013; Mid 2010 and Mid 2012 models with a
recommended Metal-capable graphics cards.
These Mac models are compatible with macOS 10.15 Catalina:
• MacBook (Early 2015 or newer)
• MacBook Air (Mid 2012 or newer)
• MacBook Pro (Mid 2012 or newer)
• Mac mini (Late 2012 or newer)
• iMac (Late 2012 or newer)
• iMac Pro (2017)
• Mac Pro (Late 2013 or newer)
my MAC computer no longer recognizes updates