Hi, I downloaded nebula app several weeks ago and didn’t notice they charged me weekly. Then I delete the app and found out they still charging me. Can you help to stop authorize them my account?
iPhone 12, iOS 14
Hi Jauanchen,
Welcome to the Apple Support Communities! We'd be glad to see if we can help point you in the right direction. We understand that you're experiencing billing issues with an app that you had a subscription with. You'll want to note that deleting an app won't cancel a subscription, which is why you've continued to get billed for it. To cancel a subscription, follow the steps in How to cancel a subscription from Apple.
In addition, if you'd like to report a problem with these charges, you can do so by following the steps in Request a refund for apps or content that you bought from Apple.
Cheers!
Already delete the app and never do subscription but the app keep charging me. The app is called nebula: horoscope
