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I can’t update my iPad Air 2

I can’t update my iPad Air 2

Posted on Jun 23, 2021 10:37 PM

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Question marked as Top-ranking reply

Posted on Jun 24, 2021 12:19 PM

Can you pleasd confirm what year and model iPad do you have/own?

The “A” model number can be found on the aluminium back of your iPad, in small print, right under the larger bold print “iPad”.

I suspect you have a 2013, 1st gen iPad Air and not a 2014 iPad Air 2nd gen model.

4 replies

Jun 24, 2021 3:56 PM in response to alamin_rana2000

Your iPad Air model cannot upgrade/update beyond any version of iOS 12, currently at iOS 12.5.4.

The 2013 iPad Air 1, iPad Mini 2 and 2014 iPad Mini 3 cannot upgrade beyond any version of iOS 12.


Sorry.


These iPad models have overall internal hardware that is too old, too underpowered and incapable of running all of the new, advanced and internal hardware resource intensive features of iPadOS.

These iPad models will soon be 7 and 8-years old, in 2021.


Sorry.


There is one last thing you can try/attempt, if you need older versions of apps.

If you own another much newer iOS device that can run iOS/iPadOS 13 and later, you can install the most recent version app/s onto that more recent iOS device.

Then go back to your older iPad, open the iOS App Store, go to the Purchases section of the store app, search for the app/s you wish to try and download to that older iPad and see if an older version of the app is allowed to be downloaded/installed to that older iPad.

These newer iOS/iPadOS devices must use your same Apple ID user account and password.


Failing that OR IF NO joy, then there is nothing more to be done.


It's 2021, now.

If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted sources, like other Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.

There are PLENTY of newer, older iPad models that can run the latest, current versions of iPadOS.


I am sorry that you had to learn all of this, but this does not change any of the facts regarding these very old iOS devices.



Sorry & Best of Luck to You!

I can’t update my iPad Air 2

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