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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
hello. my airpods will randomly cut off while using them. they have a full charge most times and will play for about 5-10 minutes with music/videos and only last a couple of seconds if i take or make a phone call. what is the problem?
Hello marriah209,
Thanks for posting in Apple Support Communities!
We see that your AirPods are shutting off with a full charge quickly after using them for music, videos, or phone calls.
We’d be happy to help you!
What percentage are the AirPods at when you get them to turn back on after shutting off?
Are the AirPods showing that they are actually charging when you charge them? If not, you can follow If your AirPods won’t charge.
Take care.
airpods randomly shut off
