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how to backup a phone when cant see screen

any tips for backing up a phone when cant see screen?

iPhone 6 Plus, iOS 10

Posted on Jun 24, 2021 7:11 PM

Reply
1 reply

Jun 25, 2021 5:34 PM in response to Quinsmom

Hey there Quinsmom,


Welcome to the Apple Support Communities!


We see you're having a bit of an issue using your iPhone screen and would like to know some back up options.


There are a couple of different ways to back up an iPhone that has screen damage.


If you've used your iPhone with your computer in the past, authorized your iPhone to trust your computer, or created a backup on the computer, you may have the option to plug it in and begin the backup without the computer needing further information or input.


One other option would be if you had enabled the automatic iCloud backup. If you had that set up, the iPhone is connected to Wi-Fi, and plugged in to charge, it should automatically back up the device as long as it is in reasonable working condition to do so.


This article can provide all of the options for backing up your iPhone: Back up iPhone - Apple Support


If your screen is free of damage, but just showing up as blank, try the steps here for help:

If the screen isn’t working on your iPhone or iPad

or

If you're possibly using Screen Curtain through our Accessibility options, check this article out to turn that off: Use Screen Curtain with VoiceOver for your Mac, iPhone, iPad, iPod touch, and Apple Watch - Apple Support


If you need help with repair options for your screen, please contact Apple Support here: Get Support


We hope you have a great rest of your day!


Take care!

how to backup a phone when cant see screen

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