No available battery health

Posted on Jun 25, 2021 12:09 AM

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Question marked as Top-ranking reply

Posted on Jun 25, 2021 6:57 PM

Hi umaid16,


We understand you're not seeing battery health in Settings. Based on your screenshots, it looks like the information cannot be displayed, either due to an issue with the battery, or because the battery was replaced with one that's not a genuine Apple part.


The following page offers some information about the battery in your iPhone: About genuine iPhone batteries


We recommend restarting your iPhone normally. If you see the same message after restarting, contact Apple Support.


Cheers!

1 reply
Question marked as Top-ranking reply

Jun 25, 2021 6:57 PM in response to umaid16

Hi umaid16,


We understand you're not seeing battery health in Settings. Based on your screenshots, it looks like the information cannot be displayed, either due to an issue with the battery, or because the battery was replaced with one that's not a genuine Apple part.


The following page offers some information about the battery in your iPhone: About genuine iPhone batteries


We recommend restarting your iPhone normally. If you see the same message after restarting, contact Apple Support.


Cheers!

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No available battery health

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