Video plays on iPhone but not on iPad
MP4 video plays perfectly on iPhone but it doesn’t on the iPad Pro.
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MP4 video plays perfectly on iPhone but it doesn’t on the iPad Pro.
Hello, Rauhustan.
Thanks for reaching out to Apple Support Communities. We understand that you're having some issues with videos not playing on your iPad, and we'd like to help. From here, let's make sure your iPad is updated, with help here: Update your iPhone, iPad, or iPod touch
Let us know if this helps.
Take care.
We appreciate the information, Rauhutsan. It may be best to contact the application/manufacturer of where you got the video. However, you may also Contact Apple Support, to see if they can help.
Have a good day.
iPad is brand new and updated with latest iOS
Thanks for reaching out again, Rauhustan. Could you let us know if this is a video you took on your device, or downloaded from somewhere?
Regards.
It’s an MP4 video exported from Premiere Pro.
Video plays on iPhone but not on iPad