You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I updated my software to BigSur and now my Lexmark MX310dn will not print. I get a "failed filter" message in the printer queue. I have deleted printer and added it back on and it still doesn't work.
There are no new drivers from Lexmark. Anyone else experience this problem? Help me find a fix.
MacBook Pro 13″, macOS 11.4
That "filter failed" message is issued by CUPS, the Mac Printer spooler. The scripts used to process the data files for Printing are called "filters".
The issue with some other Printers is that the Drivers were signed with certificates that have since expired, and a new download (regardless of version) was required to update the authentication certificates.
This page at Lexmark indicates that the Printer driver for network connected printer was updated 18 March, 2021.
If your pinter driver package is older than that DATE, you should delete it and the printer instance, then add a new Printer, which should fetch a new copy of the Driver package automatically. Alternatively you could delete your Printer instance and download and install the newer-dated version manually.
https://www.lexmark.com/en_us/printer/7703/Lexmark-MX310dn
.
That "filter failed" message is issued by CUPS, the Mac Printer spooler. The scripts used to process the data files for Printing are called "filters".
The issue with some other Printers is that the Drivers were signed with certificates that have since expired, and a new download (regardless of version) was required to update the authentication certificates.
This page at Lexmark indicates that the Printer driver for network connected printer was updated 18 March, 2021.
If your pinter driver package is older than that DATE, you should delete it and the printer instance, then add a new Printer, which should fetch a new copy of the Driver package automatically. Alternatively you could delete your Printer instance and download and install the newer-dated version manually.
https://www.lexmark.com/en_us/printer/7703/Lexmark-MX310dn
.
I have just downloaded new drivers from Lexmark and my problem is resolved. Thanks
Excellent!
print message "failed filter"
